Program Overview
"The world hates change, yet it's the only thing that has brought progress." Charles Kettering
Resistance to change can appear in various forms: missed deadlines, unfulfilled commitments, absence from meetings, gossiping, responding to requests sarcastically, or a general sense of apathy.
Resistance is not inherently negative. It compels management to carefully select their priorities and address valid questions like "Is it worth it?", "Will it drive significant growth?" and "What benefits does it offer to employees?"
To maximize engagement at all levels and speed up change, management must identify where and how resistance is likely to occur and create a strategy to prevent or address it.
Content Highlights
Throughout your programme Overcoming Resistance to Change, you will hone essential communication and stakeholder management skills, applying a robust framework to address the Root Resistance: Lack of Trust.
DAY 1
Introduction to Passive Resistance (freeze or hide) and Active Resistance (bargain or fight)
Understanding the 7 types of resistance
Identifying patterns in personalities
Building trust
DAY 2
Discovering the Process Communication Model ®
Recognizing Personality Types
Learning how to communicate with each
Understanding the Psychological Needs
Avoiding stress and resistance
Program Objectives
Understand the root causes of resistance to change and how to address them effectively.
Identify and manage resistance using tailored approaches based on personality profiles.
Build trust and rapport with individuals and teams, fostering a supportive environment.
Enhance communication skills to address objections and align stakeholders.
Boost engagement by turning resistance into commitment and collaboration.
Testimonials & Impact
"Before the training, I knew for sure that some of my colleagues were resisting change, but I didn't understand why, and I didn't know how to address it. Attending this programme has made me grasp the dynamics of each colleague. I'm now equipped to handle these situations, which are all unique. This is comforting because implementing change is crucial for the future of my company and my own future."
The program prepares you to inspire others to perform at their best. Upon completing the Overcoming Resistance to Change program, you will have a collection of practical methods and tools for immediate application.
Participant's Profile
This programme is designed for people who are directly involved, or have an advisory role, in change projects:
Business leaders
Chief Transformation Officers
Project managers or Project team members
Change management practitioners
Continuous improvement specialists
Experts in support functions (IT, etc.)
HR business partners
OD professionals