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To Improve Your Team, First Work on Yourself
Teams are complex systems of individuals with different preferences, skills, experiences, perspectives, and habits. The odds of improving...
McKinsey’s Three Horizons Model Defined Innovation for Years. Here’s Why It No Longer Applies.
When first articulated in 2000, in The Alchemy of Growth, the Three Horizons model was a breakthrough as it allowed senior management to...
How Customer Obsession Creates Accountability for Change
It’s well-known that organizational change is difficult - 70% of change efforts fail, and according to Gallup the same proportion of...
How Leaders Can Get Honest, Productive Feedback
According to research on effective learning, to improve performance, people need three things: A clear goal A genuine desire to achieve...
The Head, Heart, and Hands of Transformation
Transformation is now the new normal. In fact, it has become so commonplace that we have dubbed this the era of “always-on”...
With Goals, FAST Beats SMART
The traditional approach to goals can actually undermine the alignment, coordination, and agility that’s needed for a company to execute...
How to engage employees
Gallup polls confirm that about 70 percent of employees are not “involved in, enthusiastic about, or committed to their work.” Another...
Companies need to transform how managers manage.
Agile is a recent example of work innovations emphasizing autonomous, self-managed teams. Other approaches that companies have been...
Getting to Si, Ja, Oui, Hai, and Da
What gets you to “yes” in one culture gets you to “no” in another. The theories about negotiation may work perfectly when you’re doing a...
How can we build a workforce for our digital future?
All companies face the challenge of building a digital-ready workforce in an ever-evolving business environment. To do that, any company...